Thursday, May 17, 2007

OpenSource CRM

what is a CRM? you can have a look here.

for the past 3 days, i went thru extensive measures to hand pick the best OpenSource CRM out there. there's about 20 'free' CRM listed. i installed and played with each and every one. and it all comes down to 3.

SugarCRM
the first CRM of its kind. fantastic interface and well designed. down side, very slow.

vTigerCRM
uses ajax technology (google-like). down side poor documentation.

PhpBMS
Ability to print PDF documents. down side poor management flow.

which is the best? i dare to be great, therefor i choose vTiger.

1 comment:

Gopal said...

Hi Edwin Masripan,

Thanks for selecting vtiger CRM.

I am glad to inform you that we are providing our documents in Wiki, so that community can actively participate. The latest docs are available at: http://wiki.vtiger.com.

As of now, we have focused mainly on end-user docs. Down the line, we will provide more information on development aspects.